Effective Date: March 2026
MedHealthAssistant (“we,” “us,” or “our”) operates the website https://medhealthassistant.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
Information We Collect
We collect information you voluntarily provide through our contact forms and service inquiry forms, including:
- Full name
- Email address
- Phone number
- Practice or business name
- Industry vertical (healthcare, dental, insurance, optometry, or veterinary)
- Staffing needs and role preferences
- Any additional details you include in your message
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and service requests
- Match your practice with qualified remote staff across our five verticals
- Communicate with you about our services, onboarding, and staffing updates
- Improve our website, content, and user experience
- Send occasional service-related communications (you may opt out at any time)
Third-Party Services
Our website uses the following third-party services that may process your data:
- Contact Form 7: Handles form submissions on our contact page. Data is transmitted securely and stored in our WordPress database.
- Google Analytics: Collects anonymized usage data (pages visited, time on site, referral source) to help us understand how visitors use our website. No personally identifiable information is shared with Google.
- Hostinger: Our web hosting provider stores all website data on secure servers with SSL encryption.
Cookies
Our website uses cookies for the following purposes:
- Essential cookies: WordPress session cookies that keep you logged in and enable core site functionality.
- Analytics cookies: Google Analytics cookies that help us understand site traffic and user behavior. These cookies do not identify you personally.
You can disable cookies through your browser settings at any time, though some site features may not function properly without them.
Data Retention
We retain your personal information only as long as necessary to fulfill the purpose for which it was collected, typically for the duration of our business relationship plus any period required by applicable law. Contact form submissions are retained for up to 24 months unless you request earlier deletion.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us at the email address below.
Healthcare Data and HIPAA
We take healthcare data security seriously. While our website contact forms do not collect protected health information (PHI), our staffing services operate within HIPAA-compliant frameworks. All remote staff placed through MedHealthAssistant complete HIPAA training before their first day of work. For more details, please visit our HIPAA Compliance page.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including SSL encryption for all data transmitted through our website, secure hosting infrastructure, and restricted access to personal data on a need-to-know basis.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
- Email: info@medhealthassistant.com
- Website: https://medhealthassistant.com/contact/