Compare Staffing Options
MedHealthAssistant vs OnEdge: Which Is Right for Your Practice?
OnEdge covers three verticals (Healthcare, Dental, Insurance) and has built a solid reputation for remote staffing in those spaces. MedHealthAssistant matches that coverage and adds two more: Optometry and Veterinary. With 43+ specialized roles versus OnEdge's narrower role catalog, practices that need deep workflow-specific staff (not generalist VAs) will find more options here. Both companies train for HIPAA, but MedHealthAssistant also includes a replacement guarantee and dedicated account management at no extra cost.
Side-by-Side Comparison
Criteria
MedHealthAssistant
vs OnEdge
Industry Verticals
5: Healthcare, Dental, Insurance, Optometry, Veterinary
3: Healthcare, Dental, Insurance
Total Specialized Roles
43+ roles matched to specific workflows
~15 roles across 3 verticals
Optometry Staffing
6 dedicated optometry roles
Not offered
Veterinary Staffing
6 dedicated veterinary roles
Not offered
HIPAA Training
Standard across all 5 verticals and 43+ roles
Standard for their 3 verticals
Replacement Guarantee
Free, 30-day window
Available, terms vary
Dedicated Account Manager
Included with every engagement at no extra cost
Available on select plans
Onboarding Time
5-7 business days
~7 days average
Equipment Provided
Staff equipped with secure hardware and software
Staff use own equipment
Time Zone Coverage
US business hours coverage with flexible scheduling options
US business hours coverage